RFP - Bids are invited for: Empanelment to provide Petty Payment Support Services- Phase-2

Request for Proposal (RFP)

Bids are invited for: Empanelment to provide Petty Payment Support Services-Phase-2

Release of Request for Proposal	13th November 2025
Online Pre-bid Meeting Date	18th November 2025 (14:00 Hrs IST)Link for Registration:https://forms.gle/bUGmn4GVyGVh33cSA
Bid Submission Closing Date (Last Date to Apply)	20th November 2025 Link for submission of proposals: Technical: https://forms.gle/AKUv8Qp8ptfgXX2YA Financial:https://forms.gle/xBbSGgqvSNSEfcUm7
Technical Bid Opening	21st November 2025
Financial Bid Opening	21st November 2025
Finalization of Contract	By 28th November 2025 (Tentative)

AIFT Statement of Business:

The American India Foundation Trust is registered as a public charitable trust in India. And is committed to catalyzing social and economic change in India through high-impact interventions in education, livelihoods, public health, and leadership development. Working closely with local communities, AIFT partners with NGOs to develop and test innovative solutions and with governments to create and scale sustainable impact.

Scope of work:

Selected Bidder/s will be offered to enter into a Service Agreement with the AIFT on below terms, Bidders are request to read the terms and quote accordingly:

• Duration of contract shall be of 6/12 months with No minimum business guarantee but not beyond INR 2 Crores, extendable upon satisfactory performance.
• The Bidder must be able to provide services during extended/odd hours when required, and must have UPI payment services to enable QR based payments.
• The Bidder shall provide MIS (format to be shared upon finalization), Invoices & supporting documents on weekly basis.
• All Payment Terms will be 100% after completion of services within 15 days of Invoice submission and supporting documents viz invoices/payment recipes etc. TDS as applicable.
• Both the Parties may terminate the Agreement by giving prior notice of 1 (one) month.
• For any disputes the Jurisdiction will be New Delhi.

Bidding Process:

Bidders are advised to study the RFP Documents carefully. Any bid shall be deemed to have been submitted after careful study and examination of all instructions, eligibility criterion, terms and conditions and required scope of work/ technical specifications Bids not complying with all the given aspects in this RFP Document or submission of a bid not substantially responsive to the RFP Document in every respect will be submitted at bidder’s risk and may result in the rejection of the bid.

Bid Submission:

Bidders are advised to submit bid online in Google forms link -

• Pre-bid meeting interest submission- https://forms.gle/bUGmn4GVyGVh33cSA
• Technical Bid Submission Link- https://forms.gle/AKUv8Qp8ptfgXX2YA
• Financial Bid Submission Link- https://forms.gle/xBbSGgqvSNSEfcUm7

Technical bid and financial bid are to be submitted separately in the separate link. Following points are to be kept in mind while submitting the bids-

• All bids must contain the complete address of the firm, including contact number/ email ID of the person who is authorized to submit the bid under their signatures.
• All bids must be signed on all pages by the bidder. Unsigned bids will not be entertained/ accepted.
• Bids not submitted as per the specified format and nomenclature or ambiguous in nature are liable to be rejected.
• The interested bidders may submit their bid to AIFT on or before the time mentioned in this RFP Document. Any bid received by AIFT after the prescribed deadline for submission of bids will be rejected and no further correspondence in this regard will be entertained.
• Financial bid should be prepared as per Annexure II given in the RFP Documents. The same is to be uploaded in google forms too.
• Bidders shall indicate their rates in clear/ visible figures as well as in words. In case of a mismatch, the rates written in words will prevail.
• At any time prior to the last date for submission of bids, AIFT, may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective bidder, modify the RFP Documents by an amendment and publish the revised version of the RFP.
• Printed terms and conditions of the bidders will not be considered as forming part of their bid. In case terms and conditions as given in the RFP Documents are not acceptable to any bidder, they should clearly specify the deviations in their bids.
• NO conditional Bid will be entertained and will be rejected.
• In case of any deviations, specific exemption may be sought on case-to-case basis from the respective Departments placing the Service Request
• Bids complete in all respects along with supporting documents, must be submitted as per the RPF. No physical document is to be submitted by the bidders.
• Parallel Service Agreement Contracts - AIFT may also execute parallel contracts with more than one firm on the lowest approved rates on the same terms and conditions. These parallel rate contracts will be utilized if the original L1 (single or multiple bidder) is not in a position to supply goods/services as per AIFTs requirement within the time frame indicated in the bid.

Financial Requirements:

The Financial proposal/ quotation should contain prices of all services and Items, and transportation etc. with all the terms & conditions inclusive of payment terms.

Proposal Requirements – Technical & Financial:

The technical proposal should cover at least below areas:

Applicant eligibility requirement(s):

• The bidder organization should be registered as a legal entity for doing business in India & must be a GST registered vendor with at least 2 years of experience in similar services. In addition, it should have all kinds of active licenses and permission for work for related requirements.

Technical Requirements:

The bidder should provide information on overall qualifications, including:

• Profile of organization
• Past experience (if any), clients handled and completed assignments.

Attachments/ Enclosures for Technical Bid (as applicable):

Bid must be submitted in English language only and should contain:

• Covering letter with reference to all enclosures or attachments.
• Copy of registration documents/ certificate and most recent renewal as a legal entity.
• License or permission if any for doing business.
• Copy of PAN & TAN.
• Copy of GST Registration (Mandatory)
• Copy of MSME registration certificate (if registered)
• Copies of last two years ITR.
• Technical bid form as per Annexure I

Financial Bid

• It is to be submitted separately as per Annexure II. No conditional price is to be quoted.

Proposal Evaluation Process:

Application Evaluation Process:

• Application received by AIFT will be reviewed to determine completeness of application (based on application guidelines detailed above) and eligibility of applicants. Applications that do not meet eligibility requirements will be eliminated following this review and shall not be considered further.
• All bids received by the stated closing date and time for bid submission will be evaluated, according to the conditions described in selection criteria below.
• The final selection would be based on the technical evaluation of the bids followed by evaluation of financial proposal.
• Successful bidder(s) will be notified in writing by email (or by telephone, in cases where the bidder cannot be reached by email). The bidder must confirm acceptance in writing within the time specified in the email communication.

Evaluation Criteria:

• The bidders who substantially meet the “Bid Requirements – Technical” (Annexure- I) shall fall in the category of technically qualified bidder.
• The service fee in percentage quoted by such technically qualified bidders shall be evaluated and compared.
• L1 along with L2 & L3 may be considered for further process, including awarding of contract.
• AIFT’s reserves the right to select and award the contract under this RFP

NOTE: AIFT reserves the right to reject bids that do not meet eligibility or bid submission requirements (as detailed above) without further notice to the bidders. Issuance of this RFP does not constitute a commitment on the part of AIFT nor does it commit AIFT to pay for the costs incurred in submission of bid. Further, AIFT reserves the right to reject any or all bids received and to negotiate separately with a bidder, if such action is considered to be in the best interest of AIFT.

Instructions and Deadlines for Responding:

AIFT Contact:

• Any communication must be sent to: procurement@aif.org

To download the full RFP, click here

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