Manager – Enterprise Development and Operations

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About the Organization

PCI India, a registered Indian society, has been working in India for the past 26 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. In the past year, PCI India reached more than 1.7 crore, i.e. 17 million people in 202 Districts of 15 States.

Job Description

PCI is seeking a proactive livelihood professional for the position Manager – Enterprise Development & Operations to implement and manage entrepreneurship initiatives focused on women-led food enterprises at the state level. The role involves on-ground execution of food enterprise models such as cloud kitchens, bakeries, restaurants, home based food businesses, etc., coordination with government bodies, vendor management, and enterprise support services such as training, operations, and market linkages.

Job Responsibilities

Project Implementation & Enterprise Support

• Accountable for full milestones-based delivery and accomplishment of goals, including project revenue generation for enterprises developed and managed with community institutions and women entrepreneurs as the primary stakeholders.
• Design and implement strategies for market research, feasibility, customer satisfaction, marketing, business planning, product development, capacity building, pricing, market & delivery platform partnership linkages, access to finance, access to tech, quality control, and operational efficiency.
• Design and plan for providing mentorship, business coaching, and troubleshooting support to entrepreneurs.
• Plan, develop, manage and monitor project level budgeting, forecasting, and expenditure in coordination with the finance teams.

Market Development & Business Strategy

• Build B2B and B2G partnerships to expand enterprise market access and sales.
• Facilitate business leads and connect community/women-led enterprises with D2C platforms, retail, catering, institutional buyers, etc.
• Support in identifying new geographies, sectors, or services for enterprise growth and project expansion.
• Develop and execute strategies for ensuring enterprise breakeven, and scaling operations.
• Manage partnerships with impact investors, technical experts, marketing agencies, banking partners and knowledge partners.

Monitoring, Reporting & Learning

• Develop and manage enterprise MIS and performance dashboards for tracking enterprise health, growth, and sustainability metrics.
• Develop and manage project MIS for each project with performance dashboard to track project status.
• Prepare timely and high-quality reports, project updates, and presentations for internal and external stakeholders, including donors, government, and partners.
• Design and oversee systems for periodic field reviews, progress assessments, and outcome evaluations.
• Document learnings, success stories, and case studies. Ensure dissemination through channels such as workshops, conferences, launch events, etc.

Proposal Development & Innovation

• Support the design and writing of high-quality proposals for innovative enterprise-related projects, tailored to donors, CSR partners, or government schemes.
• Identify emerging and innovating trends and models, that align with community/women-led entrepreneurship and work closely with program, MEL and support teams to develop compelling concept notes

Education Qualification/Required Skills & Experience

• Master’s degree in – Business Administration, or Catering & Food technology, hotel management or business economics/ finance related fields.
• 7+ years’ experience only in entrepreneurship and livelihood or enterprise projects
• Strong experience in managing multi-stakeholder projects, preferably in the business sector or development or social enterprise sector.
• Proven ability in business strategy, sales and marketing
• Preference will be given to candidates with private sector or commercial sector background with a nationally reputed company known for managing retail food or enterprise chains across the country.

Competencies and Skills:

• Excellent written and oral communication skills.
• Excellent interpersonal skills and team management ability.
• Excellent organization, time-management, leadership skill, and quick decision-making ability.
• Hands-on experience in enterprise development and operations, from incubation to scale.
• Strong analytical skills and comfort with technology and data for decision making
• Strong in revenue planning, accounts management, portfolio management and presentation of market & business landscapes to senior management & stakeholders
• Strong in business marketing and sales pitch

For more information please check the Link

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