Senior Manager, People & Culture

Follow us@ngobox

About the Organization

Noora Health is a US based health systems strengthening organization that designed, developed, and implements the Care Companion Program (CCP). The CCP focuses on training and empowering family members of patients across the health system, equipping them with high-impact health skills required to become impactful caregivers to their loved ones and enable their recovery at home. In CCP, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

Job Responsibilities

Recruitment

• Provide advice to hiring managers about their hiring plan development
• Collaborate with the shared Talent Acquisition team and hiring managers to work on existing hiring requirements budgeted in the annual budget.
• Manage all processes in the recruitment cycle starting, including:
• Source potential candidates through various channels, such as job portals, social media, networking events, referrals and recruitment agencies in case all other mediums of attracting talent and creating a talent pool exhaust.
• Manage the communication with the candidates through every level of screening.
• Manage communication with Hiring Managers through slack channels
• Review resumes, conduct pre-screening interviews, and assess candidates' qualifications and fit for specific roles.
• Coordinate and schedule interviews, ensuring a smooth and efficient hiring process for all stakeholders.
• Maintain accurate and up-to-date candidate data in the applicant tracking system.
• Collaborate with the People Operations team to negotiate job offers and prepare employment contracts.
• Engage with candidates until joining and continue engaging for 3 months after joining.

Capacity Building (development) of Team

• Identify the needs of capacity building of team to enable them perform and grow in their current and future roles
• Facilitate discussion with the manager on how to provide the capacity building of staff in a most efficient and effective way.
• Facilitate the budget discussion to secure budget availability for capacity building needs with relevant budget holders.
• File and monitor the development of staff post capacity building (development) sessions.

Culture, Policy and Procedure on Human Resources

• Do necessary adaptation on the policy and procedure of Noora Health to Indonesia context (regulation and best practices)
• Do observations about the work culture of the Indonesia team and make sure that continuous improvements, with consultation to the P&C Shared Team, are made based on lessons learned and feedback from the team.
• Become the contact person for any complaint/report/grievance from Indonesia personnel and report to the Country Director.

Operations

• To support the Operation Team in doing their daily tasks which includes:
• Procurement of goods, services and works
• Visa arrangement
• Travel arrangement (transportation, hotel)
• Support program events
• Office management

Education Qualification/Required Skills & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 7 years of HR experience, in recruitment and people operations.
• Experience in handling/managing report/complaint mechanisms as well as in developing HR-related SOP.
• Strong interpersonal and communication skills.
• Proficiency in HR software and tools.
• Fluency in Bahasa Indonesia and English.
• Experience in general office operational related tasks.
• Experience in the public health sector or related field. Optional
• Knowledge of using ATS (applicant tracking systems) like BambooHR, Greenhouse, Lever, Workday etc.
• HR certification recognized in Indonesia. Optional

For more information please check the Link

Join us for the 12th Edition of India CSR & ESG Summit 2025 | Register Now

Tags Jobs in Delhi Jobs in New Delhi Jobs in Administration Jobs in Health