Senior Operations Officer

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About the Organization

Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

Job Description

We are looking for an Senior Operations Officer to support day-to-day operations of our India team: travel arrangements, local partnerships, procurement and office management. This is an exciting opportunity to help us improve all areas of internal operations, in alignment with organisational practices, and grow with our team.

Job Responsibilities

We are seeking a motivated Senior Operations Officer to join our Global Operations team, within the Finance & Services function. In this role, you will be responsible for: 

• Establish and maintain solid local partnerships with local suppliers (e.g. hotels, transport and insurance companies, meeting venues, caterers, etc.) to support efficient operations and events.
• Coordinate logistics for stakeholders’ events in India including booking and contracting venues, catering, photography and other services.
• Develop resources to facilitate travel arrangements for India team members.
• Oversee travel arrangements for international visitors to India, including visa support, accommodation and local transportation.
• Ensure the Delhi office is safe, clean, fully stocked and fit for purpose; liaising with service providers as needed.
• Maintain an up-to-date inventory of office equipment, low-value and IT assets. 
• Support the Global Procurement team in addressing India procurement queries to ensure that they adhere to organizational policies and processes.
• Maintain accurate records and documentation related to travel, procurement, and assets in line with Better Cotton’s policies and audit standards.
• Identify and implement improvements to operational processes, ensuring efficiency and cost-effectiveness.

Education Qualification/Required Skills & Experience

the following skills, knowledge, and experience:

Essential

• University degree, or equivalent higher education qualification, in a relevant field
• Proficient English (written and verbal): Better Cotton’s language of operation is English Proficient Hindi
• At least 4 years’ experience in a similar role
• Ability to work independently and to take initiative
• Experience of working in a multicultural environment
• Excellent written and oral communication skills 
• Demonstrated ability to learn new things and apply existing skills and knowledge to new contexts 
• Excellent organisational skills, capacity to multi-task and handle a set of different priorities 
• Solid working knowledge of Microsoft 365 package (Outlook, Word, Excel, SharePoint) or evidence of picking up IT programmes and systems quickly 
• Excellent attention to details

Desirable

• Demonstrated interest in sustainability and international development
• Project Management experience
• Contract negotiation experience

For more information please check the Link

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