Senior Program Manager, Implementation Strategy & Operations

Follow us@ngobox

About the Organization

Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything.

Job Description/Responsibilities

Khan Academy India is seeking an entrepreneurial  and highly organized individual for the role of Senior Manager - Strategy and Operations, Schools Team.  This person will play a critical role in project managing support and rostering operations that power our on-ground program implementation across states, liaisoning with Khan Academy International on product, engineering and other technical issues,  as well as in supporting the Head - Government Partnerships and Programs in facilitating strategic discussions for the team.

The ideal candidate is someone who is energized by non-repetitive, solution-oriented work, and is an adept communicator. This is a full-time employee role, and some cross-time-zone collaboration will be required.

Your key responsibilities will be to:

• Manage and strengthen the support and rostering systems that power Khan Academy India’s state programs,  with a lens of accuracy, compliance, and long-term financial sustainability.
• Liaison with Khan Academy International, and as needed with relevant product and engineering teams at Khan Academy International, to inform product roadmap, resolve technical issues etc
• Program  Support: Contribute to the overall operational efficiency of the Schools team by working with the Head - Government Partnerships and Programs to implement processes and procedures.
• Project Management: Coordinate and support on any new initiative/project within the team/organization, ensuring they are executed efficiently and on time.
• Strategical Support to Head - Government Partnerships and Programs: Act as a reliable point of contact for the Head - Government Partnerships and Programs, assisting and collaborating on communication, information dissemination, and coordination. Provide research and materials as needed for program planning and implementation related meetings and engagements.

Education Qualification/Required Skills & Experience

You would be a great fit for the role if you are: 

• Motivated by the Khan Academy mission: “to provide a free world-class education for anyone, anywhere.”
• 8+ years of experience in one or more of the following areas: system operations, program operations, Chief of Staff —ideally in an education/edtech context.
• Operational strength in systems setup, logistics, and troubleshooting, with experience managing large datasets or education platforms.
• Proven ability to work cross-functionally with engineers, product teams, and educator
• Strong team management, project management and organizational skills, with the ability to juggle multiple workflows in a fast-paced environment.
• Excellent written and verbal communication skills, with a talent for translating technical concepts for non-technical audiences.
• Comfort with ambiguity and a bias toward action; you enjoy building and iterating in evolving contexts.
• A collaborative and entrepreneurial mindset, eager to contribute and coordinate effectively with diverse partners.
• High level of professionalism, discretion, and integrity when handling sensitive information.
• Proficiency in relevant software tools such as Microsoft Office Suite, Google Suite, Slack, project management platforms, and communication tools.

For more information please check the Link

Join us for the 12th Edition of India CSR & ESG Summit 2025 | Register Now

Tags Jobs in Maharashtra Jobs in Mumbai Jobs in Program Management