Human Resources (HR) Officer

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About the Organization

Aga Khan Cultural Services Forum (AKCSF) is a Section 8 not-for-profit company working on the conservation and revitalization of cultural heritage in India. The organization works in close partnership with the Aga Khan Foundation, Government Sunder Nursery Management Trust and other entities to deliver high-impact development outcomes through heritage-led urban regeneration.

Job Description

We are seeking a dynamic and experienced HR Officer to join our team. This individual will be responsible for managing day-to-day human resource functions across multiple legal entities under the AKCSF umbrella. The ideal candidate should be capable of working in a multi-disciplinary environment, engaging effectively with senior leadership, and contributing to a people-centric culture in alignment with the organization’s values and mission.

Job Responsibilities

Recruitment & Onboarding:

• Lead end-to-end recruitment processes including job postings, screening, scheduling interviews, reference checks, and offer letters.
• Develop and implement effective onboarding plans across entities and departments.
• Prepare an induction kit for all new joiners.

Employee Relations:

• Act as a point of contact for employees regarding HR policies, procedures, and grievances.
• Maintain a healthy work environment by addressing staff concerns sensitively and effectively.
• Communicate with line managers and senior management to understand their requirements and to work on that for a resolutions

Policy Implementation & Compliance:

• Ensure consistent application and interpretation of HR policies across the organization.
• Stay abreast of labour law compliance for Section 8 companies and related entities.
• Develop/Update all policy manuals according to the entity level.
• Coordinate with the Finance and Officer Director to ensure compliance related to policies communicated by AKCSF Geneva office are met.

Employee Relations:

• Act as a point of contact for employees regarding HR policies, procedures, and grievances.
• Maintain a healthy work environment by addressing staff concerns sensitively and effectively.
• Communicate with line managers and senior management to understand their requirements and to work on that for a resolutions

Education Qualification/Required Skills & Experience

• Master’s Degree/Postgraduate Diploma in Human Resource Management or related discipline.
• Minimum 4–6 years of relevant HR experience, preferably in the development, cultural, or not-for-profit sector.
• Strong interpersonal and communication skills with an ability to interact effectively with senior leadership.
• Demonstrated ability to work across multiple teams, departments, and legal entities.
• High level of discretion, emotional intelligence, and professional decorum.
• Sound knowledge of Indian labour laws and HR best practices
• Ability to adapt in a fast-paced, evolving work environment.
• Proficiency in HRMS tools, MS Office Suite, and digital communication platforms.

For more information please check the Link

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