Program Officer – Capacity Building

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About the Organization

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

Job Description

We are seeking a highly motivated individual with outstanding credentials and demonstrated capacity building experience to deliver training workshops at national, state and district levels under cascading models, develop job aids, and monitor the effectiveness of skill-building initiatives. Ensure that frontline staff retain the competencies needed to sustain surveillance sensitivity across all administrative levels and that program managers across administrative levels inculcate a culture of data use, evidence-based reviews and increased accountability and transparency. The officer is expected to support the design and development of national training frameworks (including training-of-trainers and e-learning modules) to ensure consistency with established national guidelines. The ideal candidate should have exceptional analytical skills, problem-solving abilities and communication skills, to not only build technical capacity on VPD surveillance guidelines but also institutional capacity in utilizing data for action. They must be able to function independently, be comfortable with travelling across India extensively, be flexible, and have a strong commitment to excellence. WJCF places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.

Job Responsibilities

• Provide advisory support to IDSP programme managers at the National/State/District levels on effective programme performance monitoring, capacity building plan creation and follow-up.
• Support the strengthening of government-led program review meetings on a continuous basis.
• Work closely with national and state health leadership to identify key training needs for different government cadres, design targeted training content, define the training calendar and deliver training workshops effectively.
• Undertake targeted capacity building activities at the national level and in select states/districts with the aim of building sustainable processes and capability.
• Disseminate and socialize easy to use tools, templates and approaches for program management including automated HR rosters, key performance trackers etc.
• Facilitate the development of dedicated eLearning modules on VPD surveillance, management & program governance.
• Build and maintain trust-based relationships with state and district officials and other health functionaries.
• Travel extensively to various parts of the country.
• Synthesize and document key learnings, and support dissemination to key stakeholders through reports, briefs, presentation decks and other collaterals as needed.

Education Qualification/Required Skills & Experience

• Master’s/bachelor’s degree in public health, medicine, public administration, management, economics, communication or allied areas
• 4+ years of relevant field level work experience in immunization/VPD surveillance/capacity building (or other allied areas) in the public sector including engaging with state, district and block officials on programmatic challenges, conducting multi-stakeholder workshops and undertaking capacity building for public health functionaries
• Experience in development of capacity building training modules, conducting in-person technical training workshops (especially in cascading ToT models) is strongly preferred
• Exceptional interpersonal skills, demonstrated ability to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment
• Excellent analytical (qualitative and quantitative) and communication (written and verbal) skills
• Entrepreneurial mind-set, including ability to work independently, self-motivate, and propose and implement new initiatives
• Motivated to travel frequently to meet the needs of the program and deliver impact effectively
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
• Fluency in English & Hindi
• Strong understanding of public health/VPD surveillance/immunization context is preferred
• Experience of developing and customizing multi-faceted tools and aids in a public-sector context is preferred

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