Chief of Staff to the COO

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About the Organization

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

Job Description/Responsibilities

We’re hiring a Chief of Staff to the COO at the Manager/Senior Manager level. This is not a behind-the-scenes gig. You’ll sit at the center of our business ops engine, hashing through strategy, partnerships, and org systems in fast succession. You’ll switch from deep analysis to external meetings to cross-team follow-ups in a single day. This is a 1+ year high-growth “tour of duty” built for builders. We especially love folks with consulting DNA (McKinsey/BCG/Bain externs or equivalent). You must love ambiguity and deliver results in startup mode. You’ll need to be flexible to cover odd hours to sync with team members across Africa/Asia and with the COO who is in the U.S. West Coast time.

The Chief of Staff to the COO will be responsible for the following workstreams:

Right Hand to the COO

• Serve as a trusted confidant and thought partner to the COO, providing candid feedback and independent analysis on a variety of tough topics 
• Conduct research, and prepare the COO for high-stakes conversations
• Represent the COO in select meetings, driving alignment and follow-up across senior teams
• Frame tough challenges and tee up decisions for the COO, providing the right context and research 

Strategic Initiatives

• Lead high-impact, cross-functional special projects such as shaping organizational strategy, exploring new AI/data opportunities, and advancing key partnerships
• Drive research, synthesize insights, build decks, set milestones, and own execution from start to finish
• Translate ambiguous challenges into clear roadmaps and hold teams accountable to results

Org Building

• Redesign how a global org decides, scales, and collaborates across functions and geographies
• Great at building rapport with other functions and teams and is seen as a thought-partner or sounding board to approach difficult conversations with the COO
• Build lightweight systems and routines that cut friction and help us move faster
• Strengthen culture, decision-making processes, and people experience so the org is set up to grow sustainably

Manage the COO’s workplate

• Own the COO’s task tracker, follow-ups, prep materials, and board and leadership decks
• Coordinate across senior leaders to keep priorities on track and ensure follow-through
• Anticipate what’s next so nothing falls through the cracks and play “project manager” on everything that’s facing the COO 

Education Qualification/Required Skills & Experience

• Mission obsession: you care deeply about data, evidence, and social impact
• Roll-up-your-sleeves mentality: no task is too big or small for you
• Consulting DNA: McKinsey/BCG/Bain or equivalent strategy/ops experience
• Builder mindset: thrive in startup mode, love solving messy problems, deliver results
• Strategic + scrappy: see the big picture but roll up your sleeves to execute
• Compelling communicator: crisp writer, polished presenter, persuasive with senior leaders
• AI + data fluent: comfortable with AI tools, structured analysis, and working with data
• Resilient + flexible: willing to cover odd hours across global time zones
• Results-oriented: measure success by outcomes, not effort
• Humble: confident enough to lead but grounded enough to listen, learn, and credit the team
• Learning oriented: hungry to learn, grow, and adapt quickly, always looking to raise your game

Why this is a stellar opportunity

• Cutting-edge work: help shape how AI, data, and evidence are deployed across development
• Leadership exposure: partner daily with the COO and engage with senior leaders across the org and sector
• Stepping-stone role: build skills in strategy, org design, and execution that set you up for leadership roles at IDinsight or beyond
• Startup energy + social mission: move fast, push boundaries, learn rapidly, and deliver real impact

For more information please check the Link

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