Program Coordinator , Punjab Districts

About YosAid Innovation Foundation

In 2012, YosAid Innovation Foundation’s Director, Anand Kumar, ​​met and worked closely alongside Noora Health’s co-founders in conceptualising and prototyping what eventually led to the Care Companion Program (CCP).  Anand was an ICU nurse at Narayana Health in Bangalore, which partnered with Stanford University for the course that Noora Health’s co-founders were taking at the time. Anand led a unique training session for patients and caregivers on what to expect before and after cardiac surgery, which helped inspire the CCP. Anand and the co-founders launched a small pilot program at Narayana, with a positive response from the administration, patients, and families.

WHAT YOU WILL DO

The objective of this role is to develop a constructive, interactive, continuous and adaptable knowledge-building system for the population accessing public healthcare. As Program Coordinator, you will play a critical role in managing the engagement of the Care Companion Program with our partners.

Manage end-to-end operations of YosAid program at identified hospital partners:

• Support Program Manager & Senior Program Associate in the implementation and maintenance of the Care Companion Program. The operations of our program are divided into different phases that include both on-site implementation (extensive  travel is required) and off-site support. You will be closely involved in each of these phases.
• Be the primary coordinator for a set of partners, which include public hospitals. This will require people management, analytical and problem-solving skills.
• Attend the review meetings held at hospital and district level for building connections, rapport for smooth implementation of the program.

Monitoring of the CCP in partner hospitals 

• Quantitative Monitoring: Actively monitor the output data for the assigned hospitals and work along with the program manager to address the operational challenges identified during the monitoring process.
• Qualitative Monitoring: Conduct class quality audits for a randomly selected set of hospitals every month.

Support training of the trainer activities at identified hospital partners:

• Support the Master Trainers/Lead Trainers in delivering the ToT modules for the different content areas in the local language
• Identify the need for booster training sessions and coordinate its logistics

Program Iterations/Product Testing:

Work with our in-house team of designers and content creators to implement our experimental design activities in the hospital partners

Gather feedback on the experiments conducted by the team, supporting them in making various operations/content decisions.

WHAT WE ARE LOOKING FOR

• The position requires heavy project based travel to various healthcare facilities (DH, SDH, CHC, PHC and AAKs) in a few districts in the given state. Travel may be for an extended duration and sometimes require relocation to another region of the state.
• You will be located in the district headquarter of your work location
• Language criteria: Hindi, Punjabi & English any other language will be added advantage(applicant should have fluency in the native language of the state and candidates without above-mentioned language proficiency need not apply)
• Healthcare or management background (MPH, MHA, MBA, BPT, Bachelors in nursing), MSW or freshers with relevant experience of government working are also encouraged to apply.
• Proficiency in MS Office/G-drive, common computer applications
• 6months-3 years of relevant work experience with problem solving skills, a team player and an excellent communicator. Freshers with a good academic record and training experience in  the govt. the health system during their course will be considered.
• Required to manage relations with government staff in a sensitive manner at the same time ensuring their training outcomes are met.

For more information, please check the link: Program Coordinator , Punjab Districts

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