Manager – Corporate Social Responsibility and Sustainability

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About the Organization

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Description

We are seeking a dynamic and mission-aligned Program Director to lead our program delivery, organizational systems, and internal operations as we scale. This role will be central to driving impact on ground while strengthening backend systems, ensuring the organization is efficient, people-centered, and primed for growth. This is a senior leadership role with a pathway to future positions such as Head of Operations (HOO), Chief Operating Officer (COO) or equivalent in the development or impact sectors.

Job Responsibilities

• Design and execute CSR programs that address key social and environmental challenges while supporting Group goals.
• Develop and manage relationships with non-profit organizations (NPOs)/ Implementing Partners, community groups and other relevant stakeholders.
• Coordinate volunteer opportunities and employee engagement initiatives to foster a culture of social responsibility.
• Prepare and deliver reports, presentations and communications on CSR activities and achievements to internal and external audiences.
• Conduct research and stay informed about emerging trends, best practices and regulatory changes in CSR.
• Manage budgets and resources allocated to CSR programs, ensuring efficient and effective use of funds.
• Collaborate with business communications teams to promote CSR initiatives and successes, on various platforms.
• Stay updated with relevant updates in the field of corporate social responsibility (CSR).

Education Qualification/Required Skills & Experience

• Demonstrated experience as a CSR and Sustainability Manager, or similar role with 8 - 10years in CSR or sustainability.
• Strong understanding of CSR principles, regulations, rules, frameworks and best practices in the context of the Indian and international corporate landscape.
• Experience in managing corporate philanthropy and community outreach initiatives.
• Knowledge of ESG (Environmental, Social and Governance) reporting.
• Excellent project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Strong communication and interpersonal skills, with experience collaborating with diverse stakeholders and relationship management.
• High level of integrity and ethical standards, with a commitment to social and environmental responsibility.
• Ability to work independently and collaboratively in a dynamic environment.

Education Qualification:

• Bachelor’s/Master’s degree in Social Works or Master/ Bachelor’s Business Administration.
• Certified through Professional institutes like ICAI, ICSI, IICA or equivalent on Corporate Social Responsibility (CSR), Sustainability, or a related field.

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