Senior Officer - HR Operations & Compliance

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About the Organization

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Job Description

EAII is seeking a detail-oriented and process-driven Senior Officer - HR Operations & Compliance to join our People & Culture (P&C) team to own and manage key HR operational processes and ensure adherence to statutory compliance requirements. This role is responsible for managing payroll, labour law compliance (EPF/ESIC/PT), support with employee onboarding/offboarding, corporate insurance renewals and personnel budgeting process. The role reports to Senior Manager - People & Culture and involves close collaboration with external partners, internal departments, and the finance team to ensure timely and accurate execution of all HR operational deliverables.

If you are a proactive and detail-oriented HR professional with a passion for operational excellence and a commitment to supporting a positive and compliant workplace in a fast-paced, growth-oriented environment, we encourage you to apply.

Job Responsibilities

Labour Law Compliance

• Ensure monthly compliance with EPF, ESIC, and Professional Tax requirements.
• Review compliance returns shared by the external vendors and submit signed copies as required.
• Coordinate with the agency on authorized signatory details and employee data updates.
• Ensure statutory bonus for eligible employees.
• Continuously improve documentation and tracking systems to reduce manual follow-ups and enhance accuracy, laying the foundation for scalability.

Payroll Processing

• Share monthly payroll inputs with Finance.
• Ensure Keka / ESS portal is up to date with joiner and exit data. Ensure income tax declarations and tax details are updated on the ESS portal.
• Review pay register and share with internal stakeholders for approval.
• Collaborate with the Finance team for salary disbursement.
• Standardize payroll templates and checklists to streamline monthly processes and support EAII’s rapid growth.

Onboarding and Offboarding

• Coordinate onboarding plans with hiring managers and onboarding leads.
• Share employment agreements and statutory forms with new joinees.
• Facilitate onboarding sessions (statutory forms, HR tools like Keka, Small Improvement, HR benefits).
• For exits, manage the end-to-end final clearance and settlement process, coordinating with Managers, IT/Admin, and Finance.
• Improve onboarding and offboarding workflows by building checklists, documentation templates, and tracking dashboards, enabling consistency and scalability as hiring volumes increase.

Corporate Insurance & Benefits

• Manage the renewal process for various employee insurance policies (GMC, GPA, GTL) and benefits, coordinating with internal teams and external agencies.
• Track benefits utilization regularly and identify trends or gaps.

Proactively support better utilization by:

• Sending timely reminders to employees
• Conducting information sessions to address employee queries and raise awareness
• Ensure accurate, up-to-date employee data is shared for renewal at least one month in advance of policy expiry.
• Introduce better tracking systems for claims/utilization to inform future negotiation and policy design, ensuring benefits evolve with organizational needs.

Personnel Budgeting & BvA Analysis

• Coordinate with department leads and consolidate quarterly/annual submission of personnel budgets.
• Review the budget file from the Budget team and make necessary updates.
• Review monthly BvA (Budget vs. Actual) reports and provide variance analysis.
• Work with Senior Manager - People & Culture to develop templates and documentation standards to make budgeting and BvA reviews more efficient, thereby allowing more focus on data-driven decision-making and long-term workforce planning.

Documentation & Process Orientation

• Strong documentation skills with a commitment to maintaining organized, audit-ready records.
• Ability to establish and maintain systems that ensure operational efficiency, compliance, and scalability.

Education Qualification/Required Skills & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 3–5 years of experience in HR operations, compliance, or payroll
• Strong understanding and experience in managing HR statutory compliances (EPF, ESIC, PT, statutory bonus) and management of challans & returns
• Demonstrated prior experience managing external vendors and working in a mid-sized to large organization, preferably within the impact/ international development sector
• Proficient in HR tools (e.g., Keka, Small Improvement) and Microsoft Excel
• High attention to detail and process adherence
• Strong coordination and communication skills across internal and external stakeholders
• Ability to manage multiple time-sensitive processes simultaneously, and with a commitment to timely execution
• A passion for process improvement – someone who is constantly looking to make systems more efficient, leaner, and scalable to support a growing organization
• Comfort working in a dynamic, fast-paced environment and adapting to changing priorities
• Ability to handle sensitive employee data and compliance requirements with professionalism and integrity
• Strong problem-solving skills and the ability to make informed decisions based on data and HR best practices

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